01 / approach01 / Discover
Map the workflow with the people doing the work. Record inputs, decisions, exceptions, data access, and the baseline. Agree the problem and success measures before selecting tools.
You receive: opportunity map, requirements, constraints, and a prioritized first scope.
02 / approach02 / Design
Define architecture, permissions, integrations, fallback paths, and acceptance tests. Compare the smallest viable approach against its operating costs and maintenance needs.
You receive: solution blueprint, delivery scope, test plan, and explicit assumptions.
03 / approach03 / Build & evaluate
Build a bounded pilot with representative test cases. Review outputs with users, test failure paths, and measure performance against the agreed baseline.
You receive: working pilot, evaluation results, issue log, and release recommendations.
04 / approach04 / Launch & handover
Release with monitoring, operational documentation, and an agreed support arrangement. Define who reviews exceptions, approves changes, and maintains source content.
You receive: deployment notes, runbooks, training, and ownership documentation.