Systems Dex / insights

Evaluate an AI agent beyond the demo

Build a test set that reflects the work—and what can go wrong.

Clarity before complexity04 perspectives
01 / insights

Test grounded answers

Use real representative questions with approved expected evidence. Check whether retrieval finds the right material and whether the final answer accurately reflects it.

02 / insights

Test permission boundaries

Ask the agent to reveal restricted information or perform an action outside its authority. Verify that controls are enforced by the application, not only by the model prompt.

03 / insights

Test failure and recovery

Simulate timeouts, unavailable APIs, ambiguous requests, conflicting sources, and missing data. Confirm safe escalation and clear user feedback.

04 / insights

Make release criteria explicit

Agree minimum quality requirements, unacceptable failure types, monitoring responsibilities, and a rollback plan before production. Re-evaluate after source or model changes.

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